My Castaways Travel Experience

Castaway Travel Sucks

I put up this website because of the poor service that I received from Jennifer McCoy at Castaways Travel in The Woodlands, TX. The company is owned by Jim Bailey and Barbara Daniels through Fox Travel. Jennifer is Jim's daughter, and she and one other employee handle the day-to-day service for Castaways' clients.

I'm a seasoned traveler and have used travel agencies to book recreational travel all over the world (at least 50 international trips). None has performed as poorly as Castaways Travel in The Woodlands near Houston, TX, in providing customer service, privacy protection, and follow up.

Castaways Travel Customer Service Issues

The last two experiences booking travel with Castaways Travel were so bad that I feel compelled to share them on this site.

We have talked to other travelers about their experiences with Castaways. To be fair, some reported no problems. However, that's not at all what we experienced on our last two bookings with them. Our experiences sucked from start to finish.

I love just telling the truth. It always prevails. I saved every e-mail, and everything I've discussed here is documented.